Billing FAQ
Do I need a Copayment?
If your insurance requires a copay for an office visit, you will need to pay that amount at the time of your visit.
Do you accept credit cards?
Yes, we accept various forms of payment. VISA, Master Card and Discover credit cards, check or cash.
Can I still see a doctor if I don't have insurance?
Yes, but please contact our business office prior to making an appointment, so that arrangements can be made for payment of services.
I don't have my insurance card yet, can I still make an appointment?
Yes. We can run the insurance without the actual card, we just need to know the name of your insurance, the Member ID number, and the Group number. Your employer should be able to get you this information.
What do I do if my health insurance has changed?
You will need to verify that Women's Health Practice is a participating provider with your insurance.
Bring you new insurance card with you to your next visit.
When you check in for your appointment, notify the receptionist of the insurance change.
If your insurance is not updated, charges will be sent to your old insurance and denied. The bill will then be sent directly to you., charges will be forwarded to the previous plan and they will be denied.
Charges can be re-submitted to your new insurance plan as soon as you give us your new insurance information.
My insurance informed me that I need to pay part or all of a bill, but I disagree with them. What do I do?
If you are unsure or disagree with why your insurance company, please contact your insurance company. Our office does not have information about your individual policy to answer your questions on these matters.
What happens if I switch insurance policies during pregnancy?
We will need your new insurance info as soon as you can get it to us. We will bill services to the appropriate insurance company. Please contact your insurance company to inquire about maternity benefits.
What if I can't pay my copayment at the time of my visit?
You will recieve a bill from our office.
Why did I receive a statement that should have been billed to my insurance company?
You should have received an explanation of benefits (EOB) from your insurance company, which should explain why services were not paid. If not, please contact our office or your insurance company.
Why did I receive a statement for an amount I already paid?
The bill was likely sent out before your payment was processed by our office.